Summer Watch List

In an effort to keep up with the latest and greatest in social activation, here are some examples from the sports world to check out this Summer. SF Giants @Cafe Once again the SF Giants raise the bar in finding innovative ways to engage their avid fan base with their new @Cafe social media lounge […]

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Keys to great customer service

Companies like Nordstrom, Zappos and Disney are all industry leaders in regards to customer service and employee satisfaction.  When examining what common beliefs and practices they share, it seems like an obvious formula for success.  To begin, they don’t view themselves as sellers of clothes, shoes or tickets.  In their minds they are service providers […]

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